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Rather than using a stand-alone provider to do video appointments, with SimplePractice, you get a fully integrated suite of tools. What are the benefits of using Telehealth by SimplePractice instead of another video call platform?

Note: To learn more about the features included on each of our subscription options, see Which subscription plan is right for me? Telehealth will be available as an add-on feature on the Starter plan for an additional $15/mo., and included in the monthly subscription on the Essential and Plus plans at no additional cost. You can also download this PDF to have a resource on-hand before your first appointment: Telehealth Checklist. For a resource to send to clients about Telehealth, see our client-facing Telehealth guide. Note: To learn more about preparing to offer Telehealth services in your practice, see Getting started with Telehealth. What other resources are available for Telehealth?.What are the requirements/restrictions regarding providing Telehealth services to minors?.What if I’ll be alternating between Insurance Place of Service codes 02 and 10?.How do I change my Telehealth location Insurance Place of Service code from 02 to 10?.Which Insurance Place of Service code should I use for Telehealth appointments?.Does insurance reimburse Telehealth appointments? If so, is there anything special I need to do? Is the amount less than an in-person session reimbursement?.Where can I get information on my state's Telehealth policies?.Why can't my client access their Telehealth appointment using the same link from past appointments?īilling and legal policies for Telehealth.What should I do if my client is appearing with a crossed-out speaker icon over their image in Telehealth?.What about if I'm having connectivity problems?.Troubleshooting Telehealth appointment issues Why did I see emojis during a Telehealth appointment?.Can I enable a waiting room for Telehealth appointments?.Can I turn off the sound notification when an attendee joins or leaves the Telehealth appointment?.Does the screen sharing feature include mouse control?.What if I need to offer a session to a client sooner than a reminder email/text can go out to them?.

If my client prefers to use a mobile device, is there an app they can get?.Will my clients have to install or download anything in order to join the session?.Do you have some examples of informed consent documents?.How does informed consent work for Telehealth?.Are video sessions recorded and/or stored?.Do I need a BAA with SimplePractice to begin using Telehealth?.Is there a limit on using this feature?.What are the benefits of using Telehealth by SimplePractice instead of another video call platform?.Here are the answers to frequently asked questions about Telehealth by SimplePractice, by category: Tip: If you need help troubleshooting Telehealth, see this guide for detailed steps to follow: Troubleshooting Telehealth appointment issues.

Visual effects for google meet microsoft edge